: Meredith enlists Heather Brooks to contact Derek's sisters to find a donor nerve for his hand surgery. Heather eventually stands up to both Derek and Meredith after being caught in the middle of their family drama, leading to the arrival of Derek's sister, Lizzie Shepherd (played by Neve Campbell).
: While assigned to "lumps and bumps" duty, Shane initially views the task as beneath him. However, April teaches him a valuable lesson about patient care after one of his routine procedures leads to an early cancer detection, ultimately earning him a spot on a major surgery with Callie. The Ending Note [S9E8] Love Turns You Upside Down
: Alex nicknames Jo "Princess," assuming she comes from a privileged background. After working together to save a baby's life in the NICU, Jo reveals her difficult past—being abandoned as a baby and living in her car during high school—which causes Alex to see her in a new, more respectful light. : Meredith enlists Heather Brooks to contact Derek's