Never turn off the DVR during the update. A power failure during this process can cause permanent hardware damage.
The firmware file is usually named digicap.dav . Ensure it is extracted from any .zip folder before use. 2. How to Perform the Upgrade
Log in to the DVR’s IP address using Internet Explorer or Firefox. Navigate to . Download File Firmware_DVR_HIKVISION_DS-7104HQH...
This utility can automatically detect the latest firmware online for your specific serial number and handle the download/install process for you. Important Precautions
Only download firmware from official Hikvision sites to avoid security risks like the CVE-2021-36260 vulnerability . Never turn off the DVR during the update
It is recommended to export your current settings before upgrading, as some updates may reset the device to factory defaults.
You can typically find the official files on the Hikvision Download Center or through regional portals like the Hikvision UK Support Portal. Ensure it is extracted from any
Under the section, click Browse to select the firmware file on your computer.