: The airline invested significantly in "winter operations" and software automation to prevent a repeat of the 2022 disaster.
The "meltdown" was a lifestyle and entertainment disaster for millions of holiday travelers. Unlike other airlines that recovered quickly from the storm, Southwest’s antiquated internal systems failed to track crews, leading to: Big Dick Problems [v4.0.3] (23.12.22)
: Passengers were left at airports for days with lost luggage and no way to reach customer service. 🛠️ Aftermath & Resolution : The airline invested significantly in "winter operations"