Best Buy Geek Squad in-store appointments are designated 20-minute sessions where an Agent assesses your device, performs minor fixes, or checks items in for advanced repair. While walk-ins may be accepted in some locations, scheduling an appointment is officially required to ensure service. Appointment Scheduling Methods

: Navigate to "Services" within your profile to book on the go.

: Visit the Geek Squad counter to set up a future slot. Available In-Store Services & Pricing

: Use the Geek Squad Support Center to select your device type and issue.